MEMO - Issue #139
Your digital identity has three layers, and you can only protect one of them
Your online profile is less a reflection of you than a caricature.
Whether you like it or not, commercial and public actors tend to trust the string of 1s and 0s that represent you more than the story you tell them. When filing a credit application at a bank or being recruited for a job, your social network, credit-card history, and postal address can be viewed as immutable facts more credible than your opinion.
Exclusive Design
What if we design websites exclusively for people with disabilities?
A Technique for Deciding When to Say No
Instead of trying to do everything, figure out what deserves your time and energy
How do you turn around culture
How do you turn around the culture of a 130,000-person company? Ask Satya Nadella
Leveraging Mental Models in Product Design
Whether it’s innovating a new product or optimizing an existing one, product designers should leverage their product users’ knowledge of familiar products and interfaces. The payoff is smoother interactions, faster adoption rates, and better overall usability.