MEMO - Issue #166
Which UX Research Method to Use
User Experience research can be done in plenty of ways using great variety of methods. Depending on product lifecycle phase, resources at hand and other factors you have to decide on which method to…
How to Provide Great Feedback When You're Not In Charge
The authors of “Getting it Done” tell us why our feedback usually stinks, the three types of feedback, and how to make feedback a lot better.
All the best engineering advice I stole from non-technical people
As I focus on becoming a better manager of engineers, I have been reflecting more and more on the advice that produced a 10X boost in my abilities at that same stage. More often than not the best…
Mastering the Art of the Outcome: How Guru Turned Customer Success Into a Company Cornerstone
At Guru, customer success is at the center of every aspect of company-building, from product design to sales strategy. Co-founder and CEO Rick Nucci shows how a relentless dedication to outcomes gives startups a competitive edge.
The Power of Performance Reviews: Use This System to Become a Better Manager
Performance reviews are key to accelerating your report’s career. A former Airbnb Product Lead shares the conversation template that he’s used to build high-performing teams and motivate growth all year long.
The world needs a tech diet; here is how designers can help
It’s time we bridge the gap between feel-good Design & Ethics panels and the work we do everyday as digital product designers.