MEMO - Issue #186
10 Communication Patterns Used by Great Leaders
The skill of bringing others along with you, managing difficult situations, and expressing yourself clearly can take a lifetime to master. Communication goes far beyond ‘choosing the right words’…
Solution Quadrant Mapping — A Map Alternative for Design Sprints
Like many design sprint facilitators, I’ve always had somewhat of a love-hate relationship with the Map. While I understand it’s value in using customer journeys to define a critical point of focus…
What’s Next for Design Thinking - Modus
Design thinking has shaped the design industry, and it will continue to evolve along with design to accommodate changes in major forces like user needs, the economy, and the environment.
A manager’s manifesto for 2020 - Bartleby
Eight resolutions to adopt in the new year
The Top 20 Business Transformations of the Last Decade
Netflix, Adobe, and Amazon top the list.